Phone: 04.77.50.51.00
contact@lyceesainteclaire.fr

TFP Expert Motorcycle After-Sales Technician (TEAVM)
24-month work-study program | RNCP 40854

Training Objectives

Upon completion of the training, the work-study students will be able to:
Perform maintenance tasks on internal combustion engines and peripheral equipment, as well as all vehicle driving, comfort, and safety systems.

The holder of this certification serves as the technical advisor for the after-sales service department.
In this capacity, he or she provides technical support and training.

 

Qualification Content
Technical activities

– All preventive and corrective maintenance work on vehicles, including: internal combustion engines and related equipment; mechanical assemblies; and electrical, electronic, pneumatic, hydraulic, and optical systems that ensure the vehicle’s drivability, comfort, and safety.
– Installation of vehicle accessories.

The maintenance operations mentioned above require a thorough understanding of procedures and the identification of steps related to:

– Diagnostic testing,
– Performing inspections, adjustments, and tests.

They also require the ability to interpret physical quantities, as well as proficiency in the use of equipment and diagnostic and control methods, including remote ones.

MaintenanceOrganization and Management
Maintenance Organization
– Liaising with the manufacturer’s and/or equipment supplier’s departments: receiving and transmitting technical information
,
– Updating and filing technical documentation,
– Planning maintenance work,
– Setting up and maintaining the workstation and tools,
– Applying the company’s current quality procedures.

Maintenance Management
– Providing technical and usage advice to customers,
– Preparing all necessary workshop documents,
– Preparing quotes, work orders, etc.,
– Occasionally assisting the receptionist with customer reception and vehicle handover procedures. Technical Training Role
– Conducting technical training sessions for after-sales service staff,
– Participating in the development of the company’s training plan / mentoring young people in work-study programs,

– Technical support for service department staff
– Customer reception and vehicle handover
– Inspection and repairs of the chassis and suspension
– Assignment, monitoring, and oversight of tasks assigned to staff.

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Unique in France – Competition Module

The TFP TEAVM training program has been a real success with our students thanks to its competition-focused approach. By partnering
with a motorcycle racing club, we offer a unique immersion in a high-performance environment. Students can
thus apply their theoretical knowledge in diagnostics, inspection, repair, and equipment upgrades in real-world, demanding situations
.

The world of motorsports demands a keen focus on the needs of drivers and the ability to find quick and
effective solutions to ensure their performance and safety. This hands-on experience allows for the development of advanced technical
skills in several areas, such as chassis and suspension, powertrain, and onboard electronics.

A deep understanding of the dynamics of competition—based primarily on motorcycle setup—and the ability to
solve complex problems under pressure are also developed. Furthermore, this approach fosters the development of essential qualities
such as precision, responsiveness, and teamwork. Our technicians thus become not only competent, but
also ready to excel in a variety of settings and meet the high demands of the motorcycle market.

This partnership with Moto Club Bourbonnais Racing is therefore a real asset, ensuring top-quality training and enhanced career prospects
for our graduates. This year, Moto Club Bourbonnais Racing will give students the opportunity to put their skills into practice
on motorcycles that Honda France has agreed to provide us with, as we prepare 125 CB bikes for the Honda
Challenge, which will take place on June 28 and 29, 2025.

Target Audience & Prerequisites

For all ages
Entry requirement: Level 4 (high school diploma)

Be between the ages of 15 and 29 (exceptions may apply). There are no age restrictions for individuals who are: recognized as workers with disabilities; planning to start or take over a business that requires the degree; or listed as elite athletes. 

Program:

Technical Activities:
– Preventive and corrective maintenance
– Installation of vehicle accessories
– Diagnostic testing
– Performing inspections, adjustments, and tests
Maintenance Organization and Management:
– Maintenance organization
– Maintenance management
– Technical training
Specific Qualifications of a Motorcycle After-Sales Service Technician.

Duration and cost of the training *

  • 651 hours at a training center
  • Work-study program: see the schedule available here
  • Cost:Free, paid trainingfor the apprentice; funding provided by OPCO or the Public Service
  • Start of the program: September 2025

Estimated duration and work-study schedule, which can be adjusted based on the company’s needs and the learner’s prerequisites.

Career paths, professions, jobs

Business sectors:

This position is most commonly found in small and medium-sized enterprises that regularly perform motorcycle maintenance.

Types of jobs available:

– Diagnostic Technician
– Workshop Team Leader
– Workshop Manager
– Workshop Foreman
– Motorcycle Team Leader
– Workshop Supervisor
– After-Sales Customer Advisor

Level corresponding to the main content of the qualification: 12

Further education:

The TFP is designed to facilitate rapid entry into the workforce, but students can pursue additional training after completing the program:
:
– Professional Bachelor’s Degree in Automotive Services Organization and Management,
– TFP in After-Sales Service Receptionist,
– Bachelor of Science in Mechatronics Engineering, specializing in Process Engineering and Vehicle Support. 

Success indicators for the 2023–2024 academic year
 

Number of participants 16
Exam Success Stories 87.5%
Failures Exam
 2
Withdrawals during training 0
Integration into the workforce 16
Further education 0

Overall satisfaction of BTS students with their program:

Assessment Criteria

Learning outcomes are assessed through theoretical and practical assessments throughout the training program, and a progress report is compiled.

Assessment by competency modules. Once the candidate has successfully completed 50% of the modules, they may appear before a joint panel consisting of an employer representative, an employee representative, and a trainer who did not participate in the training.

A l’aide de l’entretien de narration d’activité, le jury décide d’attribuer ou non le TFP au candidat.

Teaching and technical resources:

Training based on a work-study program, with classroom sessions supplemented by workplace placements, the objectives of which were defined at the start of the program.

They rely on active and participatory teaching methods to build confidence, stimulate a desire to learn, enhance independence, and encourage interaction.

The training takes place in our technical workshops dedicated to the motorcycle industry.

Providing educational materials, conducting case studies, role-playing exercises, and hands-on activities.

Classroom instruction takes place in standard classrooms.

Professional automotive maintenance software: Atelier Doc, Atelier Chiffrage…

Vocational courses are held in technical workshops equipped with specialized equipment and tools for vehicle maintenance (such as scissor lifts, toolboxes, air compressors, rolling jacks, tire changers, wheel balancers, diagnostic tools, and front-end alignment machines).

A computer lab equipped with 14 computers is available for conducting technological research.

A "traditional" classroom is also used whenever necessary.

Instructor Profiles
An experienced multidisciplinary team of National Education staff who are thoroughly familiar with the objectives of the program.
Your advisor, an expert in vocational training, who oversees your on-campus studies and provides support during your workplace placements

Terms of Access

Admission following an individual interview, verification of prerequisites, and review of funding options.

This training program is open to candidates who have obtained one of the following certifications in the field of automotive maintenance (passenger cars or light commercial vehicles, as applicable):

– Vocational Baccalaureate in Vehicle Maintenance, Option A: Passenger Cars
– Vocational Certificate: Expert Automotive After-Sales Technician
– Vocational Baccalaureate in Vehicle Maintenance, Option C: Motorcycles
– Vocational Baccalaureate in Vehicle Maintenance, Option B: Road Transport Vehicles
– TFP: Expert After-Sales Technician for Commercial and Industrial Vehicles;

Either by a direct decision of the company’s manager, based on the employee’s skills as assessed against the requirements of the certification.

The program begins in September; enrollment outside of this period is possible and will be considered on a case-by-case basis to ensure compliance with regulatory requirements and the exam guidelines.

Final enrollment is contingent upon signing an apprenticeship contract with a company whose field of activity corresponds to the intended trade.

In-person training is available to people with disabilities following an individualized assessment of the necessary accommodations. Disability Coordinator: Ms. CHIPIER, 0477505100

This program is also available in a modified and/or streamlined format for those who hold an equivalent degree in another field.

Find all the performance metrics for our training programs on the INSERJEUNES website

Located in Sury-le-Comtal, in the heart of the Forez Plain and within an employment area that aligns with the training programs offered there, the CFA Sainte-Claire is easily accessible from throughout the Auvergne-Rhône-Alpes region thanks to the Loire’s extensive intercity transportation network.

You will complete your training in a 4,500-square-meter facility equipped with state-of-the-art technical training spaces. The CFA also features a dormitory with 84 beds that can accommodate students from all over France, as well as a self-service cafeteria offering breakfast, lunch, and dinner.

Demonstrated competencies and assessment methods:

RNCP36605BC01 – Inspection and Repair of Engine Management Systems

 

List of skills Assessment Criteria
  • Gather relevant information in order to inspect gasoline fuel injection systems based on established guidelines and the manufacturer’s documentation specific to the vehicle. 
  • Inspect gasoline fuel injection systems to identify any malfunctions, using the appropriate tools, based on established hypotheses, and in accordance with the vehicle’s manufacturer’s documentation.  
  • Replace the defective component to repair the gasoline fuel injection system using the appropriate tools and in accordance with current safety and environmental procedures and regulations.  
  • Perform inspections and tests related to the gasoline injection system to verify that it is functioning properly after the repair has been completed, in compliance with applicable safety and environmental regulations. 
  • Gather relevant information in order to inspect gasoline emission control systems based on established guidelines and in accordance with the vehicle-specific manufacturer’s documentation.  
  • Inspect gasoline emission control systems to ensure they are functioning properly using an on-board diagnostic (OBD) tool, based on established guidelines and the manufacturer’s documentation specific to the vehicle.  
  • Replace the defective component to restore the gasoline emission control system to working order, using the appropriate tools and following current safety and environmental procedures and regulations.  
  • Perform inspections and tests related to the gasoline emission control system to verify that it is functioning properly after the repair work has been completed, in compliance with applicable safety and environmental regulations. 
  • Recueillir les informations utiles afin de contrôler un circuit électrique sur les équipements <à 60 V CC en s’appuyant sur des hypothèses établies et la documentation constructeur adapté au véhicule.  
  • Contrôler un circuit électrique sur les équipements <à 60 V CC, afin de s’assurer de son bon fonctionnement, en utilisant l’outil de mesure électrique adapté, en s’appuyant sur des hypothèses établies et la documentation « constructeur » adaptée au véhicule.  

Testing/repair scenario on:

  • a malfunctioning fuel injection system

and

  • a malfunctioning emission control system
RNCP36605BC02 – Diagnosis of Engine Management Systems

 

List of skills Assessment Criteria
  • Gather relevant information from the customer to identify potential causes of malfunctions in the gasoline injection systems, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic procedure to identify the faulty component(s) of the gasoline fuel injection system by formulating hypotheses and relying on relevant information gathered from the customer and the manufacturer’s documentation.  
  • Verify the hypotheses to implement checks and repairs on faulty components of gasoline injection systems, ranking them by probability and referring to the manufacturer’s documentation. 
  • Gather relevant information from the customer to identify potential malfunctions in the gasoline emission control systems, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic procedure to identify the faulty component(s) of the gasoline emission control system by formulating hypotheses and relying on relevant information gathered from the customer and the manufacturer’s documentation.  
  • Verify the hypotheses put forward in order to implement inspections and repairs of faulty components in gasoline emission control systems, ranking them by probability and relying on the manufacturer’s documentation. 
  • Identify a malfunction in an electrical harness and bring it back into compliance, using an electrical diagram (standards, wiring, principles, layout). 
  • Gather relevant information from the customer to identify potential malfunctions in sensors and actuators, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic procedure to identify the faulty component(s) in the sensor and actuator system by formulating hypotheses and drawing on relevant information gathered from the customer and the manufacturer’s documentation.  
  • Verify the hypotheses that have been proposed in order to implement checks and repairs on faulty sensors and actuators, ranking them by probability and relying on the manufacturer’s documentation.  
  • Check the sensors and actuators to ensure they are functioning properly, using the appropriate electrical testing equipment and relying on established guidelines and the vehicle-specific manufacturer’s documentation. 
  • Bring the system back into compliance to ensure it remains in good working order, using the manufacturer’s documentation and validating it through testing.  

Diagnostic scenario on:

  • a malfunctioning fuel system on a motorcycle

and

  • a malfunctioning emission control system
RNCP36605BC03 – Maintenance of Motorcycle Mechanical Systems

 

List of skills Assessment Criteria
  • Gather relevant information to perform inspections and maintenance on clutch systems and transmissions, based on established guidelines and the manufacturer’s documentation specific to the vehicle. 
  • Inspect the clutch and transmission systems to ensure they are functioning properly, using the appropriate tools and relying on established guidelines and the manufacturer’s documentation specific to the type of transmission (manual, automatic, robotic, or continuously variable transmission). 
  • Replace the defective part to repair the clutch and transmission systems using the appropriate tools and in accordance with current procedures and safety/environmental regulations.  
  • Perform inspections and tests on clutch and transmission systems to verify that they are functioning properly following the completion of the repair, in compliance with applicable safety and environmental regulations. 
  • Gather relevant information to inspect the suspension and braking systems, based on established guidelines and the manufacturer’s documentation specific to the vehicle. 
  • Inspect the suspension system (front and rear suspension) to identify any malfunctions, using the appropriate tools, following established procedures, and adhering to the manufacturer’s documentation specific to the vehicle.  
  • Inspect the braking system to identify any malfunctions, using the appropriate tools, relying on established guidelines, and following the manufacturer’s documentation specific to the vehicle.  
  • Replace a defective component of the chassis (front/rear suspension) to bring it back into compliance using the appropriate tools and the manufacturer’s documentation.
  • Replace a defective component of the braking system to restore it to proper working order using the appropriate tools and following the manufacturer’s instructions. 
  • Perform maintenance on an ABS braking system (such as changing the brake fluid and adjusting the brake clearance) to keep it in good working order, using the appropriate tools and following the manufacturer’s instructions. 
  • Gather relevant information to perform maintenance on internal combustion engines, based on established guidelines and the manufacturer’s documentation specific to the vehicle.  
  • Inspect the components of the internal combustion engine to identify any malfunctions, using the appropriate tools, based on established hypotheses, and in accordance with the vehicle’s manufacturer’s documentation. 
  • Replace defective components of the internal combustion engine to bring it back into compliance, using the appropriate tools, following the manufacturer’s documentation, and adhering to the adjustment procedures.  
  • Gather relevant information to perform maintenance on motorcycle lubrication systems, based on established guidelines and the manufacturer’s documentation specific to the vehicle.   
  • Inspect a motorcycle’s lubrication system (oil pump, oil filter, oil pan) to identify any malfunctions, using the appropriate tools, based on established hypotheses, and in accordance with the vehicle’s manufacturer’s documentation and applicable safety and environmental regulations.  
  • Replace defective components in a motorcycle’s lubrication system to ensure it continues to function properly, using the appropriate tools and adhering to current safety and environmental procedures and regulations.  
  • Gather relevant information in order to perform maintenance on the cooling systems based on established guidelines and the manufacturer’s documentation specific to the vehicle.  
  • Inspect the cooling systems to ensure they are functioning properly, identify the fluids, and comply with applicable safety and environmental regulations.  
  • Replace the components of the cooling system to bring it back into compliance, using the appropriate tools, following the manufacturer’s documentation, and adhering to current safety and environmental regulations. 

Practical exercise on the inspection and repair of a removed engine (GMP)

And

Practical exercise on inspecting and servicing the braking system and chassis components
RNCP36605BC04 – Diagnosis of Motorcycle Mechanical Systems

 

List of skills Assessment Criteria
  • Gather relevant information to identify potential causes of gearbox and transmission malfunctions, using the manufacturer’s documentation specific to the vehicle. 
  • Develop an appropriate diagnostic procedure to identify the faulty components in gearboxes and transmissions by formulating hypotheses and drawing on information gathered from the customer and the manufacturer’s documentation.  
  • Verify the hypotheses put forward in order to implement inspections and repairs of faulty components in gearboxes and transmissions, ranking them by probability and relying on the manufacturer’s documentation. 
  • Gather relevant information to identify potential causes of chassis system malfunctions, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic procedure to identify the faulty component(s) in the chassis, by formulating hypotheses based on information gathered from the customer and the manufacturer’s documentation.  
  • Verify the assumptions made in order to implement controls and bring any defective components of the drivetrain back into compliance, ranking them by probability and relying on the manufacturer’s documentation. 
  • Gather relevant information from the customer to identify potential causes of internal combustion engine malfunctions, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic procedure to identify the cause(s) of malfunction in internal combustion engines by formulating hypotheses based on information gathered from the customer and the manufacturer’s documentation.  
  • Verify the assumptions made in order to implement controls and bring any faulty components of internal combustion engines back into compliance, ranking them by probability and relying on the manufacturer’s documentation. 

Case study that allows for: 

  • to assess the ability to diagnose malfunctions in the entire internal combustion engine, engine components, and the chassis
  • to identify repair operations
RNCP36605BC05 – Diagnosis, inspection, and replacement of electronic/multiplexed control systems in motorcycles

 

List of skills Assessment Criteria
  • Gather relevant information from the customer to identify potential malfunctions in the active safety systems, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic approach to identify the components of the active safety systems by formulating hypotheses based on information gathered from the customer and the manufacturer’s documentation. 
  • Verify the assumptions made in order to implement controls and bring non-compliant components of the safety systems back into compliance, ranking them by probability and relying on the manufacturer’s documentation.  
  • Inspect the components of active safety systems to identify any malfunctions using appropriate diagnostic tools, based on established assumptions and in accordance with the vehicle manufacturer’s documentation and safety regulations.  
  • Replace defective components of the engine's active safety systems to bring them back into compliance, using the appropriate tools, the manufacturer's documentation, and in accordance with safety regulations. 
  • Verify the replacement of defective components in active safety systems to ensure they meet specifications, using appropriate diagnostic tools and conducting a test. 
  • Gather relevant information from the customer to identify potential malfunctions in the active suspension systems, using the manufacturer’s documentation specific to the vehicle. 
  • Develop an appropriate diagnostic procedure to identify the component(s) of the adaptive suspension system by formulating hypotheses based on information gathered from the customer and the manufacturer’s documentation.  
  • Verify the assumptions made in order to implement controls and bring non-compliant components of the adaptive suspension systems back into compliance, ranking them by probability and relying on the manufacturer’s documentation.  
  • Inspect the components of electronic suspension systems to identify any malfunctions using appropriate diagnostic tools, based on established hypotheses and in accordance with the vehicle’s manufacturer’s documentation and safety regulations.  
  • Replace defective components in the engine’s electronic suspension systems to bring them back into compliance, using the appropriate tools, the manufacturer’s documentation, and in accordance with safety regulations. – Verify that the replacement of defective components in the electronic suspension systems has been completed successfully to ensure compliance, using the appropriate diagnostic tools and by conducting a test. 
  • Gather relevant information from the customer to identify potential malfunctions in electronic and multiplexed systems, using the manufacturer’s documentation specific to the vehicle.  
  • Develop an appropriate diagnostic procedure to identify the component(s) of the electronic and multiplexed networks by formulating hypotheses based on information gathered from the customer and the manufacturer’s documentation.  
  • Verify the assumptions made in order to implement controls and bring non-compliant components of electronic and multiplexed networks back into compliance, ranking them by probability and relying on the manufacturer’s documentation.  
  • Inspect the components of active suspension systems to identify any malfunctions using appropriate diagnostic tools, based on established hypotheses and in accordance with the vehicle’s manufacturer documentation and safety regulations.  
  • Replace defective components in electronic and multiplexed systems to bring them back into compliance, using the appropriate tools, the manufacturer’s documentation, and in accordance with safety regulations. 
  • Verify the replacement of defective components in electronic and multiplexed networks to ensure they meet specifications by using appropriate diagnostic tools and conducting a test. 
  • Case study on the diagnosis and definition of a methodology for ABS restoration

 

  • Case study/questionnaire designed to assess general knowledge of electronic or multiplexed control systems:
    • controlled suspensions 
    • another multiplexed system: cruise control or traction control, … 
RNCP36605BC06 – Customer Relations in Motorcycle Repair Shops

 

List of skills Assessment Criteria
  • Greet customers at the motorcycle shop by scheduling an appointment and collecting the information needed to service the vehicle, in compliance with applicable regulations and accessibility guidelines. 
  • Prepare a repair order or estimate listing the work to be performed for the vehicle’s service at the motorcycle shop, following the identification of the customer’s request and an inspection of the vehicle’s condition, using computer systems and in compliance with applicable regulations. 
  • Prepare the vehicle for return to the customer in accordance with applicable regulations.  
  • Provide a personalized vehicle handover to the customer to highlight the value of the service performed, offering maintenance advice based on technical expertise and in compliance with applicable regulations. 
  • Provide technical advice in the marketing of motorcycle products and services to facilitate sales, adapting technical terminology to the customer’s level of understanding and complying with applicable regulations. 

For maintenance or repair work:

Scenario:

  • Vehicle intake, including identification of the customer’s needs and creation of a work order/estimate

and

  • Return of a vehicle with documentation of repairs
RNCP36605BC07 – Planning of motorcycle workshop services

 

List of skills Assessment Criteria
  •  Schedule work assignments to optimize the workshop’s workload by identifying the necessary personnel and equipment, using activity tracking tools, taking into account the technical complexity of the tasks, and considering any disabilities. 

Case study/questionnaire designed to assess the candidate’s ability to plan operations while taking into account human and technical resources.
RNCP36605BC08 – Transfer of technical knowledge and skills

 

List of skills Assessment Criteria
  • Support a new employee to help them settle into their role and integrate into the team and the company, by identifying their skill needs and taking into account any disabilities they may have. 
  • Identify a team’s technical training needs in order to help develop the required skills, based on an assessment of the team’s current skill set. Respond to individual requests for technical support to facilitate the team’s learning and skill development. – Implement training-oriented work situations to facilitate the team’s learning, regularly assessing learning outcomes and taking into account any disabilities. 
  • Conduct technical training to impart skills and knowledge by setting up materials and scenarios tailored to the learning objectives, in accordance with accessibility guidelines.  

Case study aimed at identifying the methods and resources needed to organize technical training for employees
Description of the procedures for obtaining certification through the accumulation of skill modules and/or through distance learning:

The TFP is awarded by a joint panel consisting of an employer representative, an employee representative, and an instructor who did not participate in the candidate’s coaching or training. – The panel reviews all candidates once they have been assessed on all the competency modules that make up the TFP and have successfully completed at least seven competency modules.

 

Monitoring procedures:

The program is based on teaching methods that focus on individualized instruction.

We have chosen an educational strategy aimed at:

 

  • Tailor learning paths by offering each person a personalized learning path,
  • Fostering independence by empowering our trainees to take an active role in their learning,
  • Develop a culture of technology by incorporating all aspects, including those related to workplace safety,
  • Develop professional attitudes, methods, and rigor.
  • Course modules and individualized case studies are assessed by the lead instructor through collaborative work in small groups.
  • Practical training sessions are evaluated individually by the supervising instructor, who records the results in a skills portfolio.
  • Supervised study sessions for assignments and practical work are also scheduled to help students prepare for the exam
  • A computer lab is available for preparing the internship and work activity report, which is required to pass the TFP.
This document was updated on March 25, 2026